In accordance with the provisions of French Act no. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), and in particular Article 6-III thereof, this legal notice is brought to the attention of any user accessing the website vtc-bordeaux-chauffeur.com (hereinafter "the Site").
1. Website publisher
The Site is published by the company VTCBORDEAUX, trading under the commercial name VTC Bordeaux Chauffeur.
| Legal name | VTCBORDEAUX |
| Trading name | VTC Bordeaux Chauffeur |
| Legal form | Simplified Joint-Stock Company (SAS) |
| Share capital | €100 |
| President | Adrien Moreno |
| Registered office | 9 Quai des Mouettes, 33290 Parempuyre, France |
| SIREN | 924 992 605 |
| SIRET (head office) | 924 992 605 00015 |
| RCS | Bordeaux Trade and Companies Register |
| Code APE / NAF | 4932Z — Passenger transport by taxis (French NAF/APE code) |
| Declared activity | Passenger transport by hire car with driver (VTC), excluding taxi services |
| Intra-community VAT no. | FR81 924 992 605 |
| Incorporation date | 22 April 2024 |
| Collective agreement | Road transport (IDCC 16) |
| Phone | +33 7 57 59 89 00 |
| contact@vtc-bordeaux-chauffeur.fr | |
| Publication director | Adrien Moreno, as President |
2. Web host
| Company name | Webflow, Inc. |
| Address | 398 11th Street, Floor 2, San Francisco, CA 94103, United States |
| Website | webflow.com |
| Contact | webflow.com/contact |
Webflow Inc. is a company governed by U.S. law. As a host within the meaning of the LCEN, Webflow Inc. is not liable for content published on the Site, subject to the legal obligations applicable to it as technical host.
3. Regulated activity — private hire (VTC)
The activity carried out is governed by French Act no. 2014-1104 of 1 October 2014 on taxis and private hire vehicles (VTC), codified in Articles L. 3120-1 et seq. of the French Transport Code.
3.1 VTC professional licence
Pursuant to Article L. 3120-2-1 of the French Transport Code, the driver holds a valid professional licence:
- EVTC licence number
03322012101- Issued by
- Gironde Prefecture
- Status
- Currently valid
3.2 Professional liability insurance
In accordance with Article L. 3120-4 of the French Transport Code, VTCBORDEAUX has taken out professional liability insurance.
- Insurance company
- Pacifica (Crédit Agricole Assurances Group)
- Coverage
- Professional liability, operational liability, bodily injury to passengers
- Validity
- Annual, renewable
3.3 VTC vs. taxi distinction
4. Intellectual property
4.1 Ownership of rights
All elements of the Site — structure, texts, articles, descriptions, photographs, illustrations, videos, logos, trademarks, graphic charters, icons, code, databases — are the exclusive property of VTCBORDEAUX, or are used under licence.
These elements are protected by the French Intellectual Property Code: Articles L. 111-1 et seq. (copyright), L. 511-1 et seq. (designs), L. 711-1 et seq. (trademarks).
4.2 Reproduction prohibited
Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the Site's elements, by any means (printing, downloading, digital copying, scraping, mass screenshots), without prior written authorisation, is strictly prohibited.
4.3 Image credits
- Photographs: professional shots, licensed stock libraries (Unsplash, Adobe Stock) and in-house creations
- Vehicle illustrations: original creations by VTC Bordeaux Chauffeur
- Logo: registered trademark of VTC Bordeaux Chauffeur
Any request relating to image rights: contact@vtc-bordeaux-chauffeur.fr
4.4 Databases
VTCBORDEAUX is the producer of the databases on the Site within the meaning of Article L. 341-1 of the French Intellectual Property Code. Any extraction or reuse, in whole or in part, is prohibited without prior written authorisation.
5. Hyperlinks
5.1 Outbound links
The Site contains hyperlinks to third-party websites (Google Maps, WhatsApp, review platforms, official bodies, etc.) for information purposes. VTCBORDEAUX exercises no control over the content of those sites and shall not be held liable for their practices.
5.2 Inbound links
Any third-party site wishing to establish a hyperlink to the Site must request prior authorisation from contact@vtc-bordeaux-chauffeur.fr. VTCBORDEAUX reserves the right to accept or refuse any such request.
5.3 Reporting a problematic link
Any problematic link on the Site may be reported to contact@vtc-bordeaux-chauffeur.fr. VTCBORDEAUX undertakes to review any removal request within a reasonable time.
6. Limitation of liability
6.1 Accuracy of information
VTCBORDEAUX endeavours to provide accurate and up-to-date information on the Site, notably regarding fares, lead times and areas served. However, this information is indicative and may be changed without notice. Only the personalised written quote sent in response to a booking request is binding on VTCBORDEAUX.
6.2 Site availability
The Site is accessible 24/7. However, VTCBORDEAUX cannot guarantee uninterrupted availability (maintenance, updates, technical failure, host downtime, etc.) and shall not be held liable for damage resulting from such unavailability.
6.3 Indirect damages
VTCBORDEAUX shall not be liable for indirect damages resulting from use of the Site (loss of profits, loss of data, loss of business opportunities).
6.4 Force majeure
VTCBORDEAUX shall not be liable for any breach of its obligations resulting from a force majeure event within the meaning of Article 1218 of the French Civil Code (natural disasters, exceptional weather, strikes, traffic restrictions imposed by authorities, etc.).
7. Personal data protection
The processing of personal data collected through the Site is governed by our Privacy policy, in compliance with the GDPR (EU Regulation 2016/679) and the amended French Data Protection Act.
To exercise your rights (access, rectification, erasure, portability, objection, restriction):
- contact@vtc-bordeaux-chauffeur.fr
- Postal mail
- VTCBORDEAUX — 9 Quai des Mouettes, 33290 Parempuyre, France
- CNIL complaint
- 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 · cnil.fr
8. Cookies
The Site uses cookies and trackers. Setting non-essential cookies is subject to prior consent, in accordance with Article 82 of the French Data Protection Act.
See our Cookie policy for details of the cookies used and how to manage your preferences.
9. Applicable law and jurisdiction
9.1 Applicable law
This legal notice and all relations between VTCBORDEAUX and Site users are governed by French law.
9.2 Competent courts
B2B disputes (professionals): Bordeaux Commercial Court or, failing that, Bordeaux Judicial Court, exclusive jurisdiction.
B2C disputes (consumers): pursuant to Articles L. 141-5 et seq. of the French Consumer Code, the dispute may be brought before the courts of the consumer's domicile or the place of performance of the service.
10. Consumer mediation
10.1 Legal obligation
In accordance with Articles L. 612-1 et seq. of the French Consumer Code, VTCBORDEAUX offers its consumer customers a free mediation service.
10.2 Mandatory pre-mediation procedure
Before referring the matter to the mediator, the consumer must:
- Have sent a prior written complaint to contact@vtc-bordeaux-chauffeur.fr or by post
- Not have received a satisfactory response within 2 months
- Refer the matter to the mediator within 1 year of the initial complaint
10.3 Designated mediator
| Designated mediator | Tourism and Travel Mediation (MTV) |
| Address | BP 80 303 — 75823 Paris Cedex 17 |
| Website | mtv.travel |
| Referral form | mtv.travel/saisir-le-mediateur |
10.4 Non-binding nature
Mediation is voluntary and confidential. It does not deprive the consumer of the right to take legal action.
11. European ODR platform
In accordance with Regulation (EU) no. 524/2013, the European Commission provides an online dispute resolution platform (ODR):
Contact email for the platform: contact@vtc-bordeaux-chauffeur.fr
12. Digital accessibility
12.1 Commitment
VTCBORDEAUX is committed to making the Site accessible in accordance with Article 47 of French Act no. 2005-102 of 11 February 2005, striving to comply with the French General Accessibility Improvement Framework (RGAA).
12.2 Compliance status
The Site is partially compliant with the RGAA. A full audit is underway.
12.3 Reporting an issue
To report an accessibility issue: contact@vtc-bordeaux-chauffeur.fr. Reply within 2 working weeks.
12.4 Remedy
If no satisfactory response is received, you may contact the French Defender of Rights: formulaire.defenseurdesdroits.fr — Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07 — Tel. 09 69 39 00 00.
13. Miscellaneous provisions
13.1 Entire agreement
This legal notice constitutes the entirety of VTCBORDEAUX's legal information obligations vis-à-vis users. It supplements, without replacing, the General Terms and Conditions of Sale (T&Cs) and the Privacy Policy.
13.2 Severability
If any provision of this legal notice is declared void, the remaining provisions shall remain in force.
13.3 Updates
VTCBORDEAUX reserves the right to amend this legal notice at any time, notably to reflect legislative changes. The date of the last update appears at the top of this document.